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    Who We Are  /  Quality

    Quality

    Novant Health Mountainview Medical is proud of receiving consistent positive feedback from our patients and being recognized by national organizations for the quality medical care we provide.

    The National Committee on Quality Assurance has recognized Novant Health Mountainview Medical as a Level 3 Patient-Centered Medical Home. This is the highest level that a practice can achieve. To earn the PCMH distinction, our practice must adhere to a strict list of standards aimed atimproving primary care. The standards outline everything from how records must be kept to how our office communicates with you, the patient.


    NCQA has also recognized our practice for outstanding diabetes care. We offer management for diabetes cases as well as treatment for diabetes symptoms. This recognition means our patients can rely on us to provide comprehensive diabetes care.
    Our laboratory has been accredited by COLA, a national body which works to guarantee medical labs comply with the federal Clinical Laboratory Improvement Amendments. These amendments set standards for lab cleanliness, patient interaction and results reporting. Our lab strives to be prompt and deliver accurate results to you.